Our ongoing evaluation and research allows us to assess, improve and evolve the NetworkZ programme
NetworkZ is a major quality initiative aimed at improving patient outcomes. The programme has been rolled out across New Zealand hospitals and focuses on providing effective and innovative team training. Findings from the team training are used to develop knowledge and implement future safety interventions. NetworkZ research aims to ensure the programme continues to be robust and effective.
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Each training session is followed by a debrief, where participants can reflect on the events, expose assumptions and communication issues, and identify good practice points and opportunities to improve processes and systems. The data gathered through these debriefs and ongoing evaluation helps us assess whether NetworkZ leads to:
It also helps us identify the organisational and cultural factors that determine successful (or unsuccessful) implementation.
Our research takes a mixed methods approach. It includes a suite of outcomes measures with quantitative outcomes from existing databases and qualitative outcomes on processes relevant to the intervention.
" UniServices is very proud of the work NetworkZ does; better team communication and cohesion means better outcomes for the most vulnerable patients in our health systems care. ”